Falling Water Designs is the one-stop shop for your water feature design, installation and maintenance needs. In addition to designing and installing, we also offer maintenance services for Koi ponds, natural waterfalls, Goldfish ponds, small and large natural basalt water features, small iron urns, natural landscape streams, small ceramic containers, large formal fountains, and just about any water feature you can imagine!

In choosing to include a water feature in your landscape, you have invested a considerable amount of money on your fish pond or water feature. While it does not require a great deal of time or energy to maintain them, there are certain things that must be done each spring and autumn. As well, there some things that should be done periodically during the growing season -- from April thru October.

At Falling Water Designs we recognize that you may not have the time or inclination to work on your own pond. Because of this, Falling Water Designs offers the a variety of maintenance options to simplify your life and ensure your enjoyment of your new pond or water feature.

If you would like further information about signing up for year-round water feature maintenance services, contact us at: info@fallingwaterdesigns.com or complete our service request web form.

SPRING SERVICE:
Most ponds and water features require an annual cleaning and water change in the spring. During the autumn and winter, leaves and other organic matter fall into the water and sink to the bottom and begin to decompose. To ensure fish health and water quality, it's a good idea to have the pond drained, scrubbed and refilled in the Spring. A Spring cleaning usually takes the better part of a day. This service includes:

• Drain and clean the pond and refill
• Check water quality, PH and ammonia levels
• Check fish health
• Check aquatic plants and move to the proper level, fertilize, and divide if necessary.
• Check the pump and clean the volute
• Check and clean the skimmer
• Start the biological filter
• Start the UV Sterilizer
• Check the auto-fill valve, lights, and other plumbing

GROWING SEASON SERVICE:
During the growing season between April and October it is important to periodically test the water quality, fertilize your plants, check your fish for signs of sickness, and clean your pump, volute, and biological filter. For growing season service, most customers find satisfaction in signing up for bi-weekly or monthly maintenance visits. Maintenance visits are billed by the hour and usually take just one hour a visit. Growing season service includes:

• Check water quality, PH and ammonia levels and adjust where necessary
• Check fish health
• Check aquatic plants, fertilize, clip and trim dead plant material
• Check the pump and clean the volute
• Check and clean the skimmer
• Check, clean and back-flush the biological filter
• Skim the pond and remove as much dead organic plant material as possible.

FALL MAINTENANCE SERVICE:
Towards the end of October, as the water temperature drops to 50 degrees, your biological filter stops functioning as the bacteria dies off, and your aquatic plants start to die back. Dead organic matter dropping to the bottom of the pond creates an anaerobic environment that releases gasses that can become toxic to fish. To ensure better water quality and to preserve your investment, certain tasks need to be done. The fall visit is billed by the hour and usually takes two or three hours. Fall maintenance services include:

• Check water quality, PH and ammonia levels and adjust where necessary
• Check fish health
• Cut back aquatic plants, clip and trim dead plant material, prepare plants for winter.
• Check the pump and clean the volute
• Check and clean the skimmer
• Clean the biological filter, drain and store for winter
• Drain and store the UV Sterilizer
• Skim the pond and remove as much dead organic plant material as possible.
• Lift the pump to winter height (When practical)
• Net the pond to collect falling leaves. (When practical)

Because every pond or water feature is unique, consumables and various components are billed additionally and only when needed. These may include but are not limited to: fertilizer tabs, dechlorinator, PH balancing chemicals, pond treatments, bacteria, underwater light bulbs, UV replacement lamps, filter matting, new plants and fish.

Falling Water Designs takes great care to assist in the continued health and well being of your pond's flora and fauna through ongoing maintenance. Our maintenance consists of periodic visits and many factors affect fish and plant health and mechanical reliability. Because Falling Water Designs cannot control all variables that can affect a pond or water feature we cannot be held responsible for any damage that may occur to your pond and it's flora or fauna.